Privacy Policy

1. Overview

This Privacy Policy describes how So Smooth Fresh (“we,” “our,” or “us”) collects, uses, and protects personal information when you visit our website, make a purchase, sign up for updates, or contact us directly.

2. Information We May Collect

Depending on how you use the site, we may collect certain information such as:

• Name and email address when you subscribe or contact us
• Shipping and billing details when you place an order
• Basic website usage or analytics information such as pages viewed, browser, and device type
• Information you voluntarily provide through forms, inquiries, or support requests

We do not sell, rent, or trade personal information.

3. How We Use Information

We may use collected information to:

• Process, fulfill, and support orders
• Respond to customer service messages and support requests
• Send updates, promotions, or brand news if you have signed up to receive them
• Improve site performance, shopping experience, and content relevance
• Maintain site security and protect against misuse

If you subscribe to marketing emails, you may unsubscribe at any time through the unsubscribe link in the email or by contacting us directly.

4. Cookies & Tracking Technologies

We may use cookies or similar tools to improve functionality, remember preferences, and understand basic site usage patterns. You can manage or disable cookies in your browser settings if you prefer.

5. Data Security

We take reasonable steps to protect the information we receive and store. However, no website, service, or online transmission can ever be guaranteed as completely secure. By using the site, you understand that online activity always carries some level of risk.

6. Third-Party Services

We may work with trusted third-party providers such as payment processors, email platforms, analytics tools, or form services. These providers only receive the information needed to perform their services and may maintain their own privacy policies.

For example, payments may be processed through trusted services such as PayPal. We do not store full payment card numbers on our own servers.

7. Children’s Privacy

Our site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that such information has been submitted, we will take reasonable steps to remove it.

8. Your Choices & Rights

Depending on your location and applicable law, you may have the right to request that we:

• Provide access to the personal information we have about you
• Correct inaccurate information
• Delete certain information
• Honor applicable privacy-related rights under local law

To make a request, contact us at support@sosmoothfresh.com.

9. Do Not Sell My Personal Information

We do not sell personal information. If your jurisdiction provides additional privacy rights, we will make reasonable efforts to honor qualifying requests in accordance with applicable law.

10. Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the site after updates are posted means you accept the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or your information, please contact us at:

Email: support@sosmoothfresh.com